Help Center
Find answers to your questions and get the help you need to make the most of Pinpoint Social.
Popular Articles
How do I change my profile picture?
What are pins and how do I create them?
How to make my profile private?
Finding and following friends
Understanding location sharing
Reporting inappropriate content
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Learn the basics of using Pinpoint Social
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Using maps to discover and share locations
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Frequently Asked Questions
Is Pinpoint Social free to use?
Yes, Pinpoint Social is completely free to use. We offer premium features for creators and businesses.
How do I delete my account?
You can request account deletion through your GDPR settings page under Privacy & Safety.
Can I download my photos?
Yes, you can export all your data including photos through the GDPR data export feature.
How does location sharing work?
You control location sharing in your privacy settings. Photos can be pinned to exact locations or kept private.
What content is not allowed?
We prohibit harassment, hate speech, explicit content, and violations of our community guidelines.
How do I report a problem?
Use the contact form or email support@pinpointsocial.com for technical issues or account problems.
Still Need Help?
Our support team is here to help. Contact us directly and we'll get back to you as soon as possible.